Event to Focus on the Evolving Utility-Customer Relationship and the Utility of the Future
PHILADELPHIA, PA – The sixth annual Smart Grid Customer Education Symposium is set to take place on September 29, 2016 at the Loews Philadelphia Hotel. The event is presented by SmartEnergy IP™ and hosted by PECO. Event registration begins at 8:00 a.m. Sessions will begin at 9:00 a.m.
The event focuses on customer education and engagement around smart grid deployments. Utilities from across the country will share best practices on working with their communities. Aside from the utilities that are attending, community stakeholders and leaders will share their perspectives on the best ways of engaging customers.
In a world where new technologies are transforming the utility-customer relationship, this year's event also takes on the topic of the "utility of the future" and will offer discussion on what that vision looks like and what types of stakeholders are involved in making those visions a reality.
"This is an exciting time to be designing customer engagement programs for utilities. The gloves are off in terms of innovation and creativity, as long as strong metrics are obtained for supporting such initiatives," said Juliet Shavit, President of SmartEnergy IP and the emcee for this year's event.
Keynoting the event will be Gladys M. Brown, Chairman of the Pennsylvania Public Utility Commission.
For more information about the event and to register, visit www.smartgridcustomereducation.com.
About SmartEnergy IP
Smart Energy IP is a research and consulting organization within SmartMark Communications, LLC that is dedicated to helping utilities communicate the benefits of Smart Grid to customers. As utilities roll out Smart Grid initiatives – from smart meters to dynamic pricing programs – there are ways to ensure that customers are best prepared to make smart energy choices and positively support these roll outs. SmartMark Communications has over a decade of experience in the energy and utilities customer care domain, helping utilities and suppliers market effectively to customers. For more information, visit: www.smartenergy-ip.com.
SmartMark Communications, LLC and SmartEnergy IP